FAQ
On the Knjižara sv. Dominik FAQ page, you will find answers about ordering, payment, delivery, product availability, in-store pickup, and returns. If you cannot find the answer you are looking for, please feel free to contact us.
You can select a product in our online store, add it to your cart, and complete your order by entering the required information. Once we receive your order, you will receive a confirmation at the email address provided.
No. You can make a purchase without creating an account by entering the information required to process and deliver your order.
Available payment methods are displayed during checkout. Before confirming the purchase, the customer can select one of the available payment methods.
Yes. When this option is available, you can choose cash on delivery. Additional charges may apply in accordance with the current delivery and payment terms.
We deliver orders throughout Croatia. Delivery outside Croatia is available by prior arrangement, so please contact us before placing an order to confirm delivery options and costs.
In-store pickup depends on product availability and the store where the product is located. We recommend contacting us before your visit so that we can confirm availability and arrange the pickup location.
Product availability is shown on each product page. If a product is currently out of stock or available only to order, you can contact us to check whether it can be sourced and to obtain an estimated delivery time.
Certain products can be ordered even when they are currently out of stock. The lead time depends on the type of product and its availability from the supplier.
Delivery costs depend on the order value, weight and dimensions of the shipment, and any special delivery conditions. The exact amount is displayed during checkout before the order is confirmed.
We aim to prepare and dispatch orders as quickly as possible. Delivery time depends on product availability, the type of order, and the delivery service. Products ordered specially may take longer to deliver.
If a product arrives damaged, please contact us as soon as possible and, if necessary, provide photographs of the product and its packaging. The right to return a product and withdraw from the contract may be exercised in accordance with applicable regulations and our General Terms and Conditions.
Knjižara sv. Dominik has two stores in Split — one in the city centre at Pazar and one in City Center one Split. Exact locations, opening hours, telephone numbers and email addresses can be found on the Our Stores and Contact pages.
